2nd Line IT Support

This range is provided by Principal IT . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from Principal IT

I’m looking for a highly motivated desktop support technician who is ready to make an immediate impact.

You must hold a Full UK driving License

About the Role

The role requires 3-5 years experience within a service desk environment. If successful you'll be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained.

Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs.

Responsibilities

• Good understanding of Window server
• Experience of mobile device and application management across Microsoft, Apple and Android platforms

Required Skills

• 3-5 years experience within a service desk environment
• Good understanding of Window server, MS Exchange & Active directory
• Experience of mobile device and application management across Microsoft, Apple and Android platforms

Preferred Skills

• Experience with mobile device management solutions
• Knowledge of ITIL framework

Pay range and compensation package

Competitive salary based on experience.

• Seniority level
  
  Not Applicable

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries Manufacturing

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