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Senior Operations Administrator

Job in Droitwich Spa, Worcestershire, WR9 0BD, England, UK
Listing for: Black Pear Electrical Ltd
Full Time position
Listed on 2026-01-05
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 27000 - 32000 GBP Yearly GBP 27000.00 32000.00 YEAR
Job Description & How to Apply Below

Are you an organised and proactive Administrator who enjoys keeping operations running smoothly and supporting a busy team?

We are a well-established electrical contracting company, and we are looking for a Senior Operations Administrator to play a key role in ensuring the smooth running of day-to-day business activities.

You’ll be the first point of contact for key contracts, handling enquiries, coordinating communication, and maintaining strong relationships with clients, engineers, and suppliers. This is a varied and fast-paced role, ideal for someone who thrives in a busy environment, enjoys multitasking, and takes pride in accuracy and professionalism.

You’ll often be working independently in the office, so this role would suit someone who’s confident managing their own workload, stays organised, and can make decisions proactively when needed.

If you’re confident managing multiple responsibilities and want to join a respected company that values teamwork and high standards, this could be the perfect opportunity for you.

What we need from you
  • Proven experience in a senior administrative role, or the ambition and resilience to thrive in a challenging, fast-moving environment
  • Used to working on your own at times, or as part of a team
  • Strong multi-tasking and organisational skills
  • Excellent attention to detail
  • Strong IT and software skills – experience using Google Workspace
  • Outstanding written and verbal communication
  • High level of customer service skills
Desirable
  • Experience working with trades
  • Experience using Simpro
What the role involves
  • Serve as the first point of contact for key contracts, handling enquiries and ensuring clear, timely communication
  • Process engineers’ job cards in preparation for invoicing
  • Oversee stock ordering and inventory management
  • Process purchase orders and supplier invoices
  • Handle incoming customer leads and general enquiries via phone and email
  • Provide day-to-day support to the operational team
  • Carry out general business administration tasks as required
Salary

£27,000 – £32,000 per year, depending on your level of experience.

Hours

Working Monday to Friday 40 hours per week. Core hours are 8.00am – 4.30pm. The role offers some flexibility.

Benefits
  • Pension scheme
  • Flexible working hours
  • 28 days holiday, including Bank Holidays
  • Supportive and friendly team environment
  • Opportunities for growth and development within the business

For a FREE estimate call us on or complete the form below.

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Position Requirements
10+ Years work experience
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