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Customer Service Team Leader; Hybrid, Eligible

Job in Droitwich Spa, Worcestershire, WR9 0BD, England, UK
Listing for: Techtronic Industries - TTI
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Vax is seeking an experienced Customer Service Manager to lead a team of 10-12 advisors in our UK contact centre. You’ll coach, develop and inspire your team to deliver personalised solutions and exceptional customer experiences while aligning with business goals.

This hybrid role requires at least 2 years in a fast-paced contact centre, strong coaching and leadership skills, and a proactive approach to performance improvement. On-site one day weekly in Droitwich, Worcestershire.

We are currently recruiting a Customer Service Team Leader (Hybrid, Bonus Eligible) for our team in Droitwich Spa, England, United Kingdom.

This is a genuine opportunity to take on the Customer Service Team Leader (Hybrid, Bonus Eligible) role at Techtronic Industries - TTI.

As a Customer Service Team Leader (Hybrid, Bonus Eligible), you will play an important part at Techtronic Industries - TTI in Droitwich Spa, England, United Kingdom.

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