Quality Assurance Administrator​/Document Controller

Position Description

Title:

Quality Assurance Administrator / Document Controller

Reports to:

Quality Manager

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

The Quality Assurance Administrator / Document Controller supports the effective operation and continual improvement of the company’s Quality Management System (QMS). Following significant business growth, the role will develop robust, scalable quality processes, manage documentation, maintain compliance, support audit readiness, and administer digital systems such as JIRA and Field Eagle to improve defect management, reporting and quality standards across plant room assembly and project delivery.

• Maintain quality and production documentation, including technical drawings, work instructions, procedures and inspection records.
• Control document approval, revision, distribution and archiving, ensuring current versions are available and obsolete documents are withdrawn.
• Maintain accurate, traceable quality records and support the development and standardisation of QMS documentation.

• Maintain and improve the QMS, identifying gaps and opportunities to strengthen processes as the business grows.
• Support compliance with ISO 9001, customer requirements and internal quality standards, where applicable.
• Assist with internal and external audits, quality reviews and the closure of audit findings.
• Record and monitor non-conformances and corrective actions, following issues through to resolution.
• Maintain inspection, testing, calibration and supplier quality records, including certificates and traceability documentation where required.

• Administer digital quality and workflow systems, such as JIRA, Field Eagle or equivalent platforms.
• Track defects, quality issues and corrective actions, escalating overdue items where necessary.
• Prepare quality reports and summaries, highlighting trends, outstanding actions and opportunities for improvement.

• Work with engineering, procurement, production and project teams to ensure quality requirements are followed throughout plant room assembly and delivery.
• Support factory acceptance testing (FAT) documentation and the preparation of complete project quality handover packs.
• Liaise with internal teams, suppliers and auditors to resolve documentation gaps and maintain quality standards.
• Identify practical improvements to reduce errors, rework and administrative inefficiencies.

• Minimum of 5 GCSEs (grades A*-C/9-4), including English and Maths.
• 3 A-Levels (grade C or above) or equivalent qualifications.

• Experience in quality administration, document control or a similar role, ideally within manufacturing, engineering or assembly.
• Understanding of QMS principles and ISO 9001 requirements.
• Proficiency in Microsoft Office and familiarity with digital workflow or document management systems. (e.g., JIRA, Field Eagle, or similar platforms).
• Strong organisational skills, attention to detail and effective communication.
• A proactive approach to problem-solving,…