Traffic Operator

Menzies Distribution Solutions are looking for a Traffic Operator to join our team based in Droitwich. The purpose of this role is to arrange the delivery of the customer’s product on time and in full using the most cost effective means possible and best use of available resources, whilst complying with Transport Legislation and Health & Safety.

Maximizing the utilization of the Menzies Fleet through efficient planning of deliveries and collections as well as maximized utilization of Menzies drivers in line with current driver’s hours and WTD legislation.

• Salary: £35k Per Annum, £14.96 Per Hour
• Shift Pattern:
  Monday to Friday
• Basic 485 Hours Per Week
• Start Time:
  Variable 18:00
• Length of Shift: Up to 12 hours
• Parking available onsite
• Monthly Pay

• Plan all relevant customer deliveries utilizing the software available at site to ensure delivery windows are met.
• Liaise with the Driver in relation to delays and possible issues with delivery.
• Liaise with the Customer in relation to delays and possible issues with delivery.
• Develop back haul lanes with both Menzies depots and 3rd party customers whilst maintaining fleet utilization.
• Source local agency drivers as and when required (in conjunction with our PSL) providing an accurate brief of job required.
• Source local sub contractors as and when required.
• Complete a late load report in line with operational requirements and deadlines.
• Ensure loads meet safety standards.
• Manage the Drivers ensuring start times are adhered to
• Pre-Brief Drivers to ensure that they fully understand their instructions.
• De-Brief Drivers upon their return to ensure that all documentation has been completed correctly.
• Manage WTD Compliance
• Download Driver cards for analysis
• Comply with all Transport legislation reducing tachograph infringements to below the company target and adhering to WTD regulations.
• Conduct regular meetings/ reviews including probation assessments and return to work interviews.
• Ensure compliance with Agency Driver checklist.
• Communicate routes to and liaise with other Menzies Depots
• Record trailer information on all inbound/outbound deliveries and stand trailers.
• Administration of run shifts (file/ update globally)
• Fully understand agreed KPI’s for Department
• All other transport office related duties

• Experience of working in a busy Transport office
• Knowledge of Drivers Hours, Tachograph and WTD legislation
• Knowledge of Continuous Improvement.
• Good standard of education
• IT literate
• Knowledge of Health & Safety
• Commercial understanding
• Knowledge of transport systems.

• Team Player
• Good communication skills
• Lateral thinker
• Works well under pressure
• Ability to prioritize
• Able to develop relationships with others (both internal and external)
• Problem solving and decision making skills.
• People management skills
• Self starter who works on their own initiative

• Time For You:
  Relax with 20 days annual leave.
• Give Back:
  Receive a paid day to volunteer for a charity of your choice.
• Appreciating You & Others:
  Celebrate special moments with Value Awards and Driver of the Year Awards.
• Your Future:
  Join our contributory workplace pension scheme for financial security.
• Exclusive Discounts:
  Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
• Progression & Training:
  Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. Driver Assessor Training available by our Regional Driver Team. A paid day leave per year for your periodic CPC…