Deputy Service Manager

Purpose of Role

To assist in the management and development of a high-quality Service which meets the needs and aspirations of people with a learning disability in order to deliver our Mission.

Positive Futures

• Provide leadership and act as a role model to all staff, ensuring that the strategic aims of Positive Futures are communicated and realised in the work that is delivered within the Service. This means encouraging effective two-way communication between staff in the Service and the wider Organisation, e.g. by attending management team meetings, service team meetings and encouraging all staff to contribute to the Joint Consultative Committee (JCC).
• Deputise for the Service Manager in their absence and assume responsibility for the day-to-day management of the Service.
• Work within the requirements of relevant legislation, regulations and government policy (RQIA, Supporting People, Health and Safety).
• Ensure the effective people management of all staff and volunteers, ensuring they join, are managed well and leave the Organisation in line with Positive Futures’ policies and procedures as well as the NISCC Code of Conduct.
• Ensure effective and clear communication, administrative, information and technology systems are in place and that they are maintained, reviewed and developed.
• Participate in the Service “on call” rota as required.
• Co‑ordinate a Support Planner to ensure adequate cover of staff support to the people who use the Service and participate in this by working shifts / sleepovers, as required.

An Enhanced Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position. Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also has a Policy and procedure on Recruitment of Ex-Offenders and Storage & Handling copies of which can be made available upon request.

• Minimum Level 3 Health & Social Care related qualification and 2 years’ experience working in a Health and Social Care setting OR 4 years’ experience working in a Health and Social Care setting
• Two years’ management / supervisory experience
• Current registration with NISCC or be eligible for registration on appointment
• Full, Valid UK Driving Licence to meet the requirements of the post

We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability.

Closing Date:
Thursday 16th July 2026

Contract Type: fulltime

Salary:
From £28,700.00 Yearly to £33,825.00 Yearly