Account Supervisor - Order to Cash; Arabia

Account Supervisor - Order to Cash (Arabia)

Unilever

Location:

Dubai
• Job type:
Full-time
•

Experience:

Advanced (5-10 yrs)

The Accounts Supervisor – Order to Cash (O2C) is responsible for managing and controlling customer receivables, ensuring timely collections, maintaining accurate customer accounts, and supporting all audit and compliance requirements. This role is critical for reducing trade debtors, improving working capital, and supporting the overall O2C process.

• Follow-up and collection of payments from customers (3rd party and internal).
• Review, reconcile, and maintain all customer accounts accurately.
• Ensure timely receipt of advance payments from key customers.
• Achieve monthly collection targets.
• Independently manage internal, external, and field audits.
• Produce customer account reconciliations upon request.
• Resolve receivable-related queries and provide root-cause analysis.
• Ensure all O2C controls are fully compliant.

• Debtors Control:
  Handle receivables for Arabia and Levant independently, send SOA to customers, reconcile queries, and manage disputes.
• Working Capital Reduction:
  Provide input for reducing trade debtors and ensure timely clearance of entries.
• Process Improvement:
  Support enhancements in O2C processes across Unilever.
• Audit Management:
  Provide required data and independently resolve audit issues.
• Reporting:
  Circulate receivables and overdue reports timely.
• Month-End Support

• Creative Thinking
• Influencing & Negotiation Skills
• Drive, Energy, and Proactivity
• Passion for Growth
• Organizational Awareness
• Service-oriented mindset
• Time Management
• Effective communication with customers
• Continuous Improvement mindset

• Strong organizational skills
• Deep knowledge of receivables processes
• Ability to work under pressure
• Strong teamwork and collaboration abilities
• Professional and solution-oriented mindset

• Bachelor’s degree in accounting
• 7+ years total experience
• 5+ years’ receivables experience
• Proficient in system operations
• SAP experience preferred

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• PASSION FOR HIGH PERFORMANCE:
  Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY:
  Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE:
  Always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE:
  Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY:
  Explores the world around them, continually learning and developing their skills.

EEO Statement:
Unilever embraces diversity and encourages applicants from all walks of life. This includes fair consideration of applicants regardless of age, disability, gender identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity. We are committed to equity, inclusion, and diversity to drive our business results and create a better future for diverse employees, global consumers, partners, and communities.

If you require any support or access accommodations during the recruitment journey, please advise us at the time of application.

Job code: EX-

Job type:
Full-time

Location:

Dubai

About the company:

Unilever

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