Admissions Coordinator

Admissions Coordinator – De Montfort University Dubai

De Montfort University Dubai is an ambitious, globally minded university committed to delivering an excellent student and staff experience. This role provides comprehensive administrative and operational support to the Admissions and Recruitment team, ensuring an efficient, accurate, and student‑focused admissions process while maintaining compliance with university policies.

• Act as the main point of contact for prospective students and families, providing clear and accurate information on admissions processes and entry requirements.
• Review and evaluate applications, make admissions decisions, and issue offers and rejections within agreed turnaround times.
• Follow up on outstanding documentation to ensure timely and complete applications.
• Participate in recruitment events, open days, and university fairs, including on‑the‑spot offer creation when required.
• Create, update, and maintain accurate applicant and student records on the Student Information System and SAP.
• Ensure all applicant data is entered correctly and updated promptly when new or revised documentation is received.
• Maintain data integrity and consistency across all systems to support accurate reporting and compliance.
• Update scholarship and discount information in line with verified documentation and approved decisions.
• Support the fair and transparent allocation of scholarships and discounts in line with university policy and principles of equality and diversity.
• Analyse admissions data and trends to support informed decision‑making and process improvement.
• Collaborate with academic departments and professional services teams to enhance the admissions journey and overall applicant experience.
• Contribute to initiatives aimed at improving admissions efficiency, accuracy, and service quality.
• Demonstrate a proactive approach to problem‑solving and continuous improvement.
• Maintain a professional, student‑focused approach at all times.
• Work evenings and weekends during peak admissions periods and recruitment events and attend local recruitment and outreach activities as required.

• Bachelor’s degree from a recognised university (required).
• Minimum 1–2 years’ experience in a university admissions or higher education administrative role (required).
• Experience using Student Information Systems for admissions processing and offer generation (required).
• Experience in a UAE higher education environment (desirable).
• Knowledge of SAP, Meritto, or similar systems (desirable).

• High level of accuracy and attention to detail (required).
• Strong written and verbal communication skills with a customer‑service focus (required).
• Strong organisational and multitasking abilities with the capacity to meet deadlines (required).
• Ability to work independently and collaboratively as part of a team (required).
• Ability to handle confidential information in line with data protection requirements (required).
• Proficiency in Microsoft Office, including Excel and Outlook (required).

• Proactive, adaptable, and able to manage workload effectively (required).
• Professional, approachable, and student‑focused (required).
• Committed to equality, diversity, and fair decision‑making (required).
• Willingness to contribute to service improvement and professional development (required).

• Treat all students, staff, and visitors with dignity and respect.
• Uphold DMU policies on equality, diversity, and inclusion.
• Support the University’s environmental initiatives in line with institutional policy.

Final date to receive applications: 22 February 2026 (applications will be reviewed on a rolling basis).