People & Culture Coordinator

Mandarin Oriental Jumeira, Dubai is looking for a People & Culture Coordinator to join our People & Culture Team
. The role supports our commitment to exceptional colleague experience across all functions.

We are an award‑winning luxury operator with iconic hotels and resorts worldwide. The Jumeira property is a stylish urban resort overlooking the Arabian Gulf, offering guests an unparalleled level of relaxed luxury.

The People & Culture (P&C) Coordinator works at the heart of P&C operations, managing projects and everyday tasks in accordance with Mandarin Oriental’s Colleague Quality Experiences.

• Provide dedicated P&C advisory service to colleagues (letters, policies, procedures).
• Letter administration.
• Booking of departure flight tickets.
• Act as Department Coordinator for payroll; P&C attendance sheet, vacation requests, sick leaves etc.
• Provide administrative support with data entry/update in the P&C information system for accuracy and legal compliance.
• Update the monthly P&C dashboards; prepare and present various P&C reports.
• Assist with day‑to‑day operations of the P&C department and perform other duties as assigned.

• Spearhead MODUB’s colleague engagement activities (GM breakfast, anniversary events, monthly birthday celebration).
• Organise quarterly Townhall meetings.
• Be an active member of the annual staff party committee.
• Coordinate Colleague Experience Survey (CXS) and action feedback by participating in department meetings and compiling the CXS action plan.

• Spearhead the Fans of the Exceptional monthly cycle.
• Coordinate the Legendary Quality Experience (LQE) Dirhams Reward Program.

• Manage MODUB’s colleague engagement platforms (Beekeeper, Central, Janus, Instagram account – produce content, post, monitor posts, review and report analytics).
• Manage internal communication on notice boards, TV screens, Beekeeper etc.
• Create the monthly P&C newsletter, The P&C Insider.
• Prepare presentations (e.g. Townhall).
• P&C Branding – collaborate with MOHG Internal Communications Coordinator to ensure MODUB’s social media presence (Linked In).
• Assist with communication, interpretation, and upkeep of MODUB organisational chart, colleague handbook and other P&C documentation.
• Organise monthly Coordinators meetings and ensure seamless information with departmental Coordinators.
• Ensure that monthly communication meetings take place with the presence of P&C.

• 1‑2 years of HR intern / administrator / hospitality experience.
• A degree, diploma or certificate in Human Resources or a related field.
• Experience in Microsoft Office (Excel, Word, PowerPoint) and Canva.
• Experience in planning and executing projects and events.
• Advanced computer skills (word processing, spreadsheet, database, internet, presentation software).
• Excellent written and verbal communication, with diplomacy, courtesy and discretion.
• Strong problem‑solving and in‑depth knowledge of HR procedures and policies.
• Integrity and confidentiality.
• Ability to work independently and investigate, resolve or prioritise issues.
• Effective interpersonal skills – build and maintain cooperative relationships with colleagues at all levels and external relationships with educational institutions.
• Effective time‑management skills – organise and prioritise work and meet frequent and tight deadlines.
• Judgement, initiative, resourcefulness and high attention to detail in the completion of complex assignments.

• Learning & Development – unique programmes for various stages of your career to grow continuously.
• MOstay – as a member of the #MOfamily, you can stay with us wherever you go in the world. Complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness – a variety of health benefits and wellness programmes are offered to all colleagues, globally.