Administration Assistant; Emiratisation Airport Operations

Administration Assistant (Emiratisation) – Airport Operations

Join to apply for the Administration Assistant (Emiratisation) – Airport Operations role at dnata.

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Airport Operations’ vast ground handling operations successfully service the major global hub that is Dubai International Airport.

We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.

• Organise appointments as required and prepare necessary documents, keeping designated employees advised of their daily schedule and ensuring availability of facilities, meeting rooms etc. Where required, handle all aspects of internal customer service to ensure a professional, accurate and informative service.
• Receive cash, prepare daily reports on the same and highlight discrepancies where the case. Support supervisory staff in billing and account reconciliation where required. Prepare and submit applications, government forms, permit requests etc. for employees.
• Prepare documents, passes, licenses and forms for submission to HR, Staff Travel, and other internal departments for staff as required.
• Complete timekeeping activities such as input of sick, absence, leave, overtime to ensure accurate records are maintained. Assist in compiling routine management reports. Recommend improvements to process/procedure to seniors.
• Maintain department records for timekeeping and highlight attendance trends or issues to management.
• Compose and dispatch routine letters, memos and other correspondence for the department. Sort, consolidate and distribute incoming mail items and other documents in an organised and timely manner.
• Prepare documents for distribution to internal and external departments as per department requirements. This includes photocopying, collating, scanning, faxing, laminating, binding etc. Wherever required by role, update information systems and prepare routine reports.
• Maintain an efficient filing system for the department and ensure logs or standard reports are as per requirements. Ensure information is accurate and up to date.
• Ensure hardware assets are in working order (photocopier, telephones, fax).
• Order and maintain office stationary supplies, with logs of daily activity.

• 1+ years of experience in Administration and/or General Administration.
• Experience in an administrative or office environment.
• Computer literate with working knowledge of Word, Excel etc.

Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website