Admissions & Registration Officer

Canadian University Dubai seeks a detail-oriented and service-focused Admissions and Registration Officer to support the effective management of undergraduate and postgraduate admissions and registration processes. The role plays a key part in ensuring a seamless transition from applicant to enrolled student, while maintaining full compliance with institutional policies and external regulatory requirements.

• Process and review undergraduate and postgraduate applications in accordance with approved admission criteria, institutional policies, and applicable regulatory standards.
• Verify academic credentials, eligibility documentation, and supporting records to ensure accuracy, completeness, and compliance.
• Prepare admission files and support the Admissions Manager with case escalation and committee submissions, as required.
• Communicate professionally with applicants regarding application status, missing documentation, and admission conditions.

• Support student registration activities, including course registration, enrolment confirmation, and status updates in accordance with academic calendars and institutional regulations.
• Coordinate with Academic Departments and Registration teams to ensure accurate course allocation and enrolment records.
• Assist in resolving registration-related queries and issues in a timely and professional manner.

• Ensure all admissions and registration decisions and related documentation comply with MOHESR and CAA regulations.
• Remain informed of updates to admission and registration-related regulations and elevate relevant changes to the Admissions Manager, as required.

• Maintain accurate and up-to-date applicant and student records within the Student Information System.
• Support the preparation of admissions and registration reports, including applications received, offers issued, enrolments, and retention data.
• Coordinate closely with Registration, Student Accounts, Marketing, and Academic Departments to ensure effective information flow and a smooth student lifecycle experience.

• Provide clear, accurate, and professional guidance to applicants, students, and parents throughout the admissions and registration process.
• Participate in enrolment activities, open days, orientation sessions, and recruitment events, as required.

• A Bachelor’s degree from a recognized institution is required.
• A minimum of two to four years of experience in university admissions, registration, or higher education administration is required, with UAE experience preferred.
• Practical knowledge of MOHESR and CAA admission and registration frameworks and UAE secondary education systems is required.
• Experience using Student Information Systems and CRM platforms is considered an advantage.

• Strong attention to detail with demonstrated capability in document verification and data accuracy.
• Excellent written and verbal communication skills in English, with Arabic language skills considered an advantage.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Ability to work accurately under deadlines in a fast-paced academic environment.

The university is committed to fostering an inclusive and diverse academic community and encourages applications from all qualified candidates regardless of gender, nationality, religion, or background.