Estimator | Al-Futtaim Motors | Lexus
Overview
We are looking for a driven and detail‑oriented Estimator to join our Lexus team in Dubai. In this role, you will be responsible for preparing accurate repair estimates that support customer satisfaction, operational efficiency, and business profitability. Your expertise will help ensure customers receive transparent, professional assessments aligned with industry and company standards.
What You Will Do- Prepare precise vehicle damage estimates covering repair requirements, labor, and related costs.
- Evaluate damaged vehicles using approved systems (including Audatex) and collect all relevant information from customers.
- Coordinate with insurance companies to finalize estimates following survey results.
- Ensure strict compliance with company processes, QMS standards, and health & safety protocols.
- Maintain professional customer interactions, contributing positively to overall customer satisfaction.
- Stay updated on new technologies, procedures, and time standards to improve productivity and service quality.
- Support team objectives and carry out additional duties as assigned by managers or supervisors.
- Strong analytical skills and attention to detail.
- Excellent communication and customer‑handling abilities.
- Good computer literacy and proficiency in estimation systems (e.g., Audatex).
- Ability to work to high accuracy against time standards.
- Understanding of workshop operations, repair processes, and automotive components.
- Diploma or Degree in Mechanical or Automobile Engineering
. - 2–3 years of experience in a reputable automotive workshop.
- Solid understanding of vehicle body repairs and estimation processes.
- Strong command of English and confidence in working with digital tools and software.
Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group, with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are the regional representative of brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer‑centric approach, focused on delivering world‑class omni‑channel experiences and mobility solutions to a broad range of customers—from motoring enthusiasts to fleet operators and contractors.
We aim to empower talent to move forward and support growth across our teams.
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