Estimator, Automotive

The role holder is responsible to ensure accident repair estimates are prepared in a profitable and timely manner. It is the role holder responsibility to communicate estimates with Insurance Company’s representative and drive estimate negotiations for a profitable insurance claim.

• Liaises with the Service Advisor in receiving accident vehicles from customers.
• Verifies police reports and related documents.
• Conducts a thorough inspection of accident vehicles, prepares a list of essential parts and liaise with Parts Department, obtains all necessary information required for preparing the estimates i.e. parts availability, price etc. and calculate the required labour hours. Coordinates with workshop supervisor and prepares necessary estimates through Audatex.
• Once the repair authorization is received from the insurance company, records the approval details in the system and files the approved documents, L P O’s. etc.
• Liaises with the Service Advisor for necessary information regarding work progress of approved repairs.
• Advises/Informs the Insurance companies for any additional job that might be required and secure approval afterwards by providing a revised estimate as per the additional requirement.
• Prepare weekly reports regarding estimate status and analyses the conversion ratio.
• Undertakes additional responsibilities as required.
• Ensure adherence & compliance with policies, procedures, ISO standards, Health & Safety requirements, ethical code of conduct & values.

• Conduct thorough inspections of accident vehicles and assess the required repairs.
• Accurately prepare and maintain lists of necessary parts and labor hours.
• Prepare and submit weekly reports on estimate statuses, highlighting areas of concern or opportunity.
• Analyse the conversion ratio between estimates and repairs, identifying trends and potential improvements.
• Maintain constant communication with the Service Advisor to track and update the progress of repairs.
• Liaise with the Parts Department to gather information regarding part availability, pricing, and lead times.
• Take on additional tasks and responsibilities as required by the business to ensure operational efficiency and continuous improvement.
• Continuously seek opportunities for personal and professional development.

• 2 to 4 years in a related field/role
• High school Diploma or equivalent

Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining .