Parts Advisor

Exciting Opportunity:
Join Ali & Sons as a Parts Advisor

Are you customer-focused, organized, and passionate about the automotive industry? Join Ali & Sons as a Parts Advisor, where you’ll play a key role in supporting customers and technicians with accurate parts information, quotations, and inventory coordination in a fast-paced environment.

• Greet customers and technicians and assist with their parts requirements.
• Provide accurate part numbers, pricing, and availability using EPC and DMS systems.
• Prepare parts quotations, estimates, delivery orders, and sales invoices.
• Process picking lists, confirm picked parts, and complete goods movement procedures.
• Monitor and maintain accurate sales and inventory records.
• Follow up on ordered parts, delivery timelines, and customer requests.
• Handle VOR (Vehicle Off Road) parts requests for non-available items.
• Support inventory control, loss sales reporting, and accessories display activities.
• Ensure compliance with parts return, warranty, and credit sales procedures.
• Maintain a clean, organized, and professional work environment.

To ensure efficient parts sales operations, accurate inventory management, and excellent customer support while meeting sales and reporting requirements.

• Experience:
  
  Previous experience in automotive parts sales or customer service is preferred.
• Education:
  
  High School Certificate.
• Languages:
  
  Good communication skills in English.
• Software
  
  Skills:
  
  Familiarity with EPC, DMS, and standard computer applications.
• Skills:
  
  Strong attention to detail, teamwork, and customer service orientation.

• A supportive and professional work environment.
• Career development opportunities within a reputable organization.
• Exposure to leading automotive brands and systems.
• A culture focused on quality, accountability, and customer satisfaction.

MG

British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs.

Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.