Debt Recovery Specialist​/Credit Control

Debt Recovery Specialist / Credit Control

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Direct message the job poster from Manpower Group

• We are seeking a highly organized and proactive individual to manage and follow up on outstanding items such as payments, deliverables, and other pending issues.
• The ideal candidate will have experience in recovery or collections-related roles and possess strong problem-solving and communication skills.
• This role requires someone who can work independently, exercise good judgment, and ensure timely resolution of all outstanding matters without constant supervision.

Key Responsibilities:

• Monitor and track outstanding tasks, payments, deliverables, and issues to ensure timely closure and resolution.
• Manage overdue accounts, collections, and recovery processes effectively, ensuring minimal delays or escalations.
• Work independently to prioritize daily tasks and follow‑up activities, exercising sound judgment in decision‑making.
• Coordinate and communicate proactively with internal teams, clients, vendors, and third parties to resolve outstanding issues.
• Identify potential obstacles or delays and apply problem‑solving skills to find practical and efficient solutions.
• Maintain accurate and up‑to‑date records of follow‑ups, communications, and resolutions to support transparency and accountability.
• Prepare regular reports on the status of outstanding items and escalations for management review.

Required Qualifications:

• Bachelor’s degree or any related courses.
• At least 6+ years of experience in B2B
  Debt Recovery and stakeholder engagement.
• Proven experience in recovery, debt collection, credit control, or a related follow‑up role.
• Exceptional organizational skills with the ability to manage multiple tasks and deadlines efficiently.
• Strong communication skills, both written and verbal, with the ability to negotiate and influence stakeholders.
• Self‑motivated and able to work independently with minimal supervision.
• Good judgment and decision‑making capabilities, especially when handling complex or ambiguous situations.
• Strong problem‑solving mindset with a proactive approach to resolving issues.
• Proficiency in relevant software/tools for tracking and reporting (e.g., CRM, ERP, Excel).

Mid‑Senior level

Full‑time

Analyst, Finance, and Administrative

Industries:
Mining, Construction, and Oil, Gas, and Mining