Customer Experience & Operations Lead; CRM, SLAs, Coaching
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-01-01
Listing for:
Wasl Group
Full Time
position Listed on 2026-01-01
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A reputable real estate company is seeking an Associate level professional to oversee customer service operations primarily through CRM and digital platforms. This role requires at least 5 years of experience in customer service, strong leadership and analytical skills, and a Bachelor’s degree in Business Administration. Key responsibilities include ensuring SLA adherence, coaching junior staff, and identifying process improvement opportunities.
The position offers a full-time employment type focused on customer service, sales, and finance.
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