Associate Director – Payroll & Offboarding - Human Holding Group Services

Associate Director – Payroll & Offboarding - Human Capital - Dubai Holding Group Services

Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance.

Group Services is dedicated to transforming operations, elevating service quality and cultivating specialised teams focused on excellence and innovation.

Group Services comprises of:

Group Services Procurement delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.

Group Services Finance manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.

Group Services Human Capital manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group’s greatest asset.

Empowering talent for the future:

Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.

As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.

Dubai Holding Group Services proudly supports a diverse portfolio of companies:

• Dubai Holding Community Management
• Dubai Holding Land Estates

The Associate Director – Payroll & Offboarding will be responsible for ensuring accurate and timely processing of payroll and benefits transactions for all Dubai Holding entities in scope and maintaining compliance with all relevant laws and regulations, for providing exceptional customer service to employees via speedy and timely query resolution and working closely with cross-functional teams to ensure smooth execution of payroll and benefits activities.

Additionally, the role is responsible for accurate adherence to EOS labor law, EOS calculations, smooth offboarding process and to provide valuable attrition and leaving reasons insights to the vertical Human Capital leads.

• Support and provide inputs to the DH Vertical stakeholders in annual manpower budgeting process for DH entities
• Govern the processes, guidelines and protocols for payroll, benefits administration and offboarding activities in line with the overall DH values and guidelines
• Drive improvements within the sub-function’ processes and make recommendations in line with industry leading practices
• Effectively manage the profit and loss of the sub-function to optimize financial performance and achieve strategic objectives

• Monitor efficiency and accuracy of payroll processing and updates including new hires, terminations, and changes to pay rates
• Review effectiveness of relevant processes and its adherence to relevant laws and regulations. Conceptualise and deploy improvements to align to leading practices
• Provide all relevant data for internal and external auditors
• Monitor the efficiency and findings of internal and external payroll audits
• Monitor maintenance of accurate and up-to-date payroll records, ensuring they are kept confidential and secure
• Collaborate closely with Finance to ensure accurate payroll costing is posted

• Ensure adherence to the labor law related to EOS
• Review and approve calculations and clearance certificates regarding end of service benefits
• Monitor the effectiveness of the offboarding process for employees
• Revie…