Social Media Executive; Content Creation

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe – and Get Ready to Make Waves.

The Candidate

A driven self-starter with excellent communication, leadership and organisational skills. An astute creative and critical thinker who can conceptualise and implement innovative solutions in a fast‑paced environment. A keen eye for detail, proactive with precision, and a can‑do attitude coupled with ownership.

• Bachelor’s degree in Marketing, Advertising or Communications (preferred).
• Thorough knowledge and interest in social media.
• Experience creating content for Tik Tok and You Tube is a plus.
• Proactive nature and meticulous eye for detail.
• Excellent interpersonal skills to engage guests, FIVERs and stakeholders.
• Strong organisational and time‑management skills.
• Skills in improving customer satisfaction and driving profitability.
• ‘FIVE‑Styled’ visionary thinking and ownership of tasks.
• Computer literacy – Microsoft Word, Excel, PowerPoint, Outlook and all social media platforms.
• Proficient in copywriting and communications.
• Fluent in English (additional languages a plus).
• Flexibility to work a variety of shifts, including weekends and holidays.
• Hands‑on attitude and can‑do spirit.

• Creates, curates and manages content across social media platforms including Facebook, Instagram, X, Tik Tok, Linked In and You Tube.
• Elevates FIVE’s online reputation by addressing guest concerns and ensuring ‘FIVE‑Styled’ customer service.
• Oversees and actively engages with the online community, responding to comments, questions and reviews.
• Crafts Insta‑worthy copy that communicates the ‘Vibe at FIVE.’
• Produces sensational content showcasing FIVE’s award‑winning dining and nightlife offerings.
• Acts as brand guardian, ensuring consistent tone, style and messaging across all platforms.
• Manages a regular posting schedule for consistency and reliability.
• Reviews content for accuracy, grammar and style to ensure high quality.
• Tracks and analyses key social media metrics to assess campaign performance.
• Prepares and distributes insightful performance reports.
• Captures video content during photoshoots, events and activations.
• Monitors online review platforms and responds promptly.
• Builds an engaged online community to maintain FIVE’s digital edge.
• Conducts research on industry trends, competitor strategies and emerging digital marketing technologies.
• Works with other FIVERs to develop and execute new event concepts.

‘FIVERs’ are cultured yet chic, confident yet self‑effacing, working hard to play even harder. As a FIVE Tribe member you’ll personify the distinct ‘Vibe at FIVE’ and create Insta‑perfect experiences for guests that keep them coming back. If you dream of surrounding yourself with like‑minded individuals who share a passion for delivering unforgettable moments, then look no further.

The FIVE Tribe represents over 70 nationalities across its over 1500 FIVERs. We are committed to hiring a diverse and inclusive workforce and do not discriminate based on disability, race, age, sex, gender, sexuality, ethnicity, religion, nationality or marital status.