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Ushers​/Guest Assistants

Job in Dubai, Dubai, UAE/Dubai
Listing for: Star Services LLC
Seasonal/Temporary position
Listed on 2025-12-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Staff/ Venue Crew, Event Manager / Planner, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Ushers / Guest Assistants

Temporary position (5 months)

Position:
Ushers / Guest Assistants Company Overview:

Star Services LLC is a leading event management company that specializes in providing top‑notch services for high‑profile events, concerts, and shows. We are committed to delivering exceptional guest experiences and ensuring the success of every event we manage.

Position Overview:

We are currently seeking enthusiastic and customer‑oriented individuals to join our team as Ushers / Guest Assistants. As an Usher / Guest Assistant, you will play a vital role in creating a positive and welcoming atmosphere for our guests and ensuring their overall satisfaction during events.

Key Responsibilities:
  • Greet guests as they enter the venue and assist with ticket scanning and seating arrangements
  • Provide information about the event, venue, and facilities to guests
  • Direct guests to their designated seats and assist with any special needs or requests
  • Monitor guest behavior and address any disturbances or issues in a professional manner
  • Ensure the safety and security of guests by following protocols and procedures
  • Assist with crowd control and emergency evacuation procedures if necessary
  • Provide exceptional customer service and handle guest inquiries and complaints promptly and effectively
  • Collaborate with other team members to ensure a smooth and successful event
  • Maintain a clean and organized work area before, during, and after events
  • Attend pre‑event meetings and training sessions as required
Qualifications:
  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast‑paced and high‑pressure environment
  • Strong problem‑solving and conflict resolution skills
  • Ability to stand and walk for extended periods of time
  • Willingness to work flexible hours, including evenings, weekends, and holidays
  • Must be able to pass a background check and drug test
We

Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Dynamic and exciting work environment
  • Training and support from experienced professionals
  • Chance to be a part of high‑profile events and shows

If you are passionate about providing exceptional customer service and have a positive attitude, we would love to hear from you. Join our team at Star Services LLC and be a part of creating unforgettable experiences for our guests.

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