Customer Service Commissioner

Job Responsibilities

• 1. Technical channel docking quality review and payment measurement to ensure callback stability.
• 2. Respond to WG order abnormalities and coordinate with the Road WG technical group and docking staff.
• 3. Process division of daily financial abnormal orders.
• 4. Manage kili business operations.
• 5. Adjust channel stabilization measures.
• 6. Follow up on overtime single actions.
• 7. Change player passwords.
• 8. Perform manual scoring.
• Handle customer complaints, questions, and follow‑up solutions to improve customer satisfaction.
• Respond to customer service queries via XP718, UP786, livechat, and other channels.
• Check and replenish orders (101F 101U 77 99 XP786 Jeetup killi); verify status of all orders and respond to customers.

• Education:
  
  College degree or above; excellent interpersonal skills.
• Experience:
  
  Customer service, sales, or related work preferred.
• Communication:
  Standard Mandarin, good language expression and communication skills.
• Service Awareness:
  Patient, responsible, customer‑centric problem solving.
• Contingency:
  Ability to handle stress and quickly resolve unexpected issues.
• Office
  
  Skills:
  
  Proficient with computers, office software, and customer service systems.
• Teamwork:
  Good teamwork spirit, obedience to management, proactive.
• Language:
  Chinese or English.

Salary Range: 6000 AED – 7500 AED + performance commission

Benefits: work visa, paid annual leave, room supplement, phone supplement, meal supplement, holiday bonus, medical insurance, etc.