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Customer Success Mgr./ CSM

Director of Customer Experience & Care Operations

Job in Dubai, Dubai, UAE/Dubai
Listing for: Talents Tide
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 200000 - 300000 AED Yearly AED 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A leading customer engagement firm in Dubai is seeking a Director of Customer Care to enhance service operations and drive customer satisfaction. The role demands a seasoned professional with 8-10 years of experience, including at least 5 years in leadership positions. Key responsibilities include overseeing customer care operations, implementing strategies for customer experience improvement, and collaborating with senior leaders. The ideal candidate will possess a strong background in customer service, leadership, and stakeholder engagement.
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