Customer Success Executive
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-01-29
Listing for:
1st-jobs.com
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Customer Success Executive
Location: UAE
Salary: AED 3,000 – 4,000 +
attractive performance-based incentives
We are looking for a customer-focused Customer Success Executive to support tenants and landlords using Client'sRNPL solutions. The role ensures smooth onboarding, high satisfaction, and strong adoption while supporting property sourcing through outbound calling.
Key Responsibilities- Act as the primary point of contact for tenant and landlord inquiries related to RNPL
- Support onboarding and troubleshoot issues on the Client's online portal
- Deliver RNPL tutorials via calls, email, and chat
- Monitor tenant satisfaction and follow up post-lease to ensure retention
- Collect feedback and recommend product improvements to reduce support volume
- Support property sourcing through outbound cold calling for consultants
- Minimum 3 years experience in outbound sales, customer success, or support roles
- Strong communication skills with a customer-first mindset
- Comfortable working with digital platforms and CRM tools
- Sales & negotiation
- Relationship and retention management
- Clear communication and empathy
- Customer satisfaction (CSAT) focus
- Process improvement mindset
To Apply
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