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Head of Customer Complaints
Job in
Dubai, UAE/Dubai
Listed on 2026-01-30
Listing for:
Talents Tide
Full Time
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills. Proficiency in CRM systems and knowledge of customer service best practices are essential.
Join us to make a significant impact in customer service excellence.
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