Customer Service Representative
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-02-17
Listing for:
Cartlow
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
We are looking for a Customer Service Representative with 3+ years of experience to handle customer interactions across multiple channels including inbound calls, outbound calls, and live chat. The ideal candidate should be customer-focused, professional, and able to handle inquiries efficiently while maintaining high service standards.
Key Responsibilities- Handle inbound calls and respond to customer inquiries professionally
- Make outbound calls for follow-ups and issue resolution
- Respond to customers: live chat and digital channels
- Resolve customer complaints in a timely and professional manner
- Escalate complex cases when necessary
- Maintain accurate records of customer interactions
- Meet performance KPIs such as response time and customer satisfaction
- Minimum 3+ years of experience in Customer Service or Call Center
- Experience handling inbound & outbound calls and chat support
- Fluent English is mandatory
- Arabic speakers are a strong plus
- Strong communication and problem-solving skills
- Ability to work under pressure in a fast-paced environment
- Good computer skills and familiarity with CRM systems
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×