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Client Relationship Manager Technical Support HelpDesk/Support Customer Success Mgr./ CSM

Global Customer Success Manager — Elevate Client Outcomes

Job in Dubai, Dubai, UAE/Dubai
Listing for: black.ai
Full Time position
Listed on 2026-05-15
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
black.ai is seeking a Customer Success Manager to be the bridge between technology and care in the healthcare sector across the Middle East. You will manage customer journeys, ensuring smooth implementations and strong clinician engagement. Ideal candidates have 2+ years in SaaS customer success, proficiency in Arabic and English, and a clinical background is strongly preferred. The position offers a hybrid work environment along with benefits such as additional paid time off for birthdays and a personal development budget.
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