Customer Service Coordinator
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-05-27
Listing for:
Careers at UAE
Full Time
position Listed on 2026-05-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Customer Service Coordinator Job Description
- Schedules customers’ service appointments requests & share with service advisors for effective & efficient customer service.
- Attends customers’ upon arrival to reception area & greet them with a smile as a part of customer care steps.
- Inspect customers’ vehicles (scratches, dents or any remarks) in their attendance to fill the check list sheet, which in turn, shall be acknowledged & signed by the customer.
- Performs some service advisors’ clerical works to utilize their time serving more customers the best way.
- Attends Service Advisors’ training programs to improve skills & competencies.
- Acts as a service advisor whenever shortfall takes place at reception.
- Proficiency in MS Office (Word, Excel, Outlook)
- 2–3 years of experience in the automotive service department
- Experience with ERP systems or Autoline (preferred)
- Ability to analyze data and prepare daily operational control reports
- Smart appearance
- Excellent communication skills in English (additional Arabic language is preferred)
- Travel Ticket
- Paid Leave
- Medical Insurance
- T&C Applied as per group policy
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