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Global Client Service Director Escalations

Job in Dubai, Dubai, UAE/Dubai
Listing for: BNY
Full Time position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Global Client Service Director, Payments & Escalations

BNY is seeking a senior client service professional in Dubai, UAE, to lead and support the local Client Service team. You will build trusted relationships with clients while delivering exceptional service and managing complex escalations. A strong background in correspondent banking and client-facing roles is essential, along with fluency in English and Arabic.

Join us for competitive compensation and benefits, including generous paid leaves and a commitment to employee wellbeing.

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