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Service Renewals Specialist UAE National
Job Description & How to Apply Below
Company Overview Dautom is a prominent global name in comprehensive Managed Services and IT Consulting services. With a relentless commitment to innovation and excellence, Dautom empowers businesses to optimize their IT ecosystem and bolster their IT teams with top-tier talent. Their mission is to equip businesses with the tools and talent they need to thrive in the digital age, delivering top-quality IT Managed services and consulting that drive innovation and growth.
Dautom boasts a strong network of more than 100 partner companies across 10+ industries that value people and technology. They offer IT domain experts for permanent, contract, and remote staffing.## Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time
* Qualifications:
None / Open to all applicants
* Experience:
2 Year+##
Key Responsibilities
* Manage the full lifecycle of service renewals for Dautom’s IT services and consulting clients.
* Proactively engage with clients to understand their evolving needs and ensure timely contract renewals.
* Prepare and present renewal proposals, negotiating terms and pricing to maximize client satisfaction and retention.
* Collaborate with sales, account management, and technical teams to ensure seamless service delivery and support during the renewal process.
* Maintain accurate records of client contracts, renewal dates, and communication in the CRM system.
* Identify opportunities for upselling and cross-selling additional services during renewal discussions.## Requirements
* Must be a UAE National.
* Proven experience in a service renewals, account management, or customer success role, preferably within the IT services sector.
* Strong negotiation and communication skills, with a track record of building and maintaining client relationships.
* Excellent organizational skills and attention to detail.
* Ability to work independently and as part of a team in a fast-paced environment.
* Proficiency in CRM software and Microsoft Office Suite.## Benefits
* Opportunity to work with a leading global IT services and consulting company.
* Competitive salary and benefits package.
* Professional growth and development opportunities.
* Work in a dynamic and supportive team environment.
* Contribution to the success of diverse businesses in the digital age.
* Exposure to a wide network of partner companies and industry experts.
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