Customer Service Representative

Job Description

Careem is looking for a friendly and customer-focused Customer Service Representative to join its support team in Dubai. This role is ideal for candidates who enjoy helping people and solving problems.

As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide support through phone, chat, or email. You will work closely with internal teams to ensure a smooth customer experience.

This role is suitable for candidates searching for Jobs in Dubai and UAE Jobs for Foreigners who have strong communication and service skills.

• High school diploma or equivalent
• 1–2 years of experience in customer service
• Good English communication skills (Arabic is a plus)
• Basic computer skills and CRM knowledge
• Strong problem-solving and listening skills
• Ability to work in a fast-paced environment
• Positive attitude and teamwork skills

• 8–9 hours per day, 5–6 days a week
• Shift-based work (day/night shifts may apply)
• Office or call center environment
• Fast-paced and customer-focused setting

Careem may support employment visa processing for qualified international candidates based on UAE labor laws and company policies. Visa Sponsorship Jobs UAE depend on eligibility, company needs, and government approval. No visa or job is guaranteed without proper legal process.

1. Can foreigners apply for this job? Yes, international candidates can apply under UAE Jobs for Foreigners.

2. Is experience required? Yes, 1–2 years of customer service experience is preferred.

3. What is the salary range? The salary ranges from AED 3,000 to AED 4,500 per month.

4. What are the working hours? Typically 8–9 hours per day, with shift-based schedules.

5. Does the company provide visa support? The company may assist with visa processing based on UAE labor laws and eligibility.