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Head of Customer Experience & Support Operations

Job in Dubai, Dubai, UAE/Dubai
Listing for: Remotedxb
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

Remotedxb in Dubai is seeking a Customer Support Team Leader to lead a large team focused on performance and quality. This role involves managing operations across multiple channels including chat, calls, and email, while enhancing workflows based on data-driven insights.

The ideal candidate will have strong leadership experience, excellent communication skills, and proficiency in modern tools. Fluency in English is required, with Arabic being a plus. Join us to build efficient systems that deliver exceptional customer experiences.

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