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Client Relationship Manager Customer Service Rep

Fintech Customer Service Operations Manager

Job in Dubai, Dubai, UAE/Dubai
Listing for: Astra Tech
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading fintech firm is seeking a Customer Service Manager to oversee and enhance customer service operations. The role requires managing high-volume call centre operations, ensuring service stability, and analyzing performance metrics to improve customer outcomes. The ideal candidate will have extensive experience in the fintech sector, strong analytical skills, and a proactive approach to managing service delivery and team performance.

This role offers a stimulating environment focused on continuous improvement and customer satisfaction.
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