Customer Service Executive
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-06-11
Listing for:
Super Bytes Information Technology
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Key Responsibilities
- Contact prospective customers using the provided database for customer acquisition
- Handle marketing inquiries and assist potential customers
- Follow up with prospective leads to convert them into customers
- Maintain accurate customer records and ensure timely follow-ups
- Provide prompt customer support via phone, Whats App, and other communication channels
- Proactively engage with customers for support, business development, and referral opportunities
- Maintain data records, prepare reports, and coordinate with the Team Leader
- Be flexible to work in either day shifts or night shifts based on business requirements
- 1 year of minimum work experience as a Customer Support Executive or telecaller
- Hands‑on experience with MS Excel
- Excellent oral and written communication skills
- Proactive and client service orientation
- Experience in BPO is also considered
- Hindi & English required; additional Indian languages preferred
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