Head of Customer Experience | FinTech
Job Description & How to Apply Below
Floin, a Fin Tech startup in Dubai, is looking for a Head of Customer Experience to drive the customer journey across its digital asset platform. This full-time, on-site role involves leading teams, establishing service standards, and enhancing customer satisfaction. Candidates should have strong expertise in customer experience management and the ability to communicate effectively in both German and English.
The position involves analyzing customer data, engaging with stakeholders, and overseeing customer support operations to ensure compliance with regulatory requirements.
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