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Senior Customer Support Agent — E‑Commerce & CSAT Lead

Job in Dubai, Dubai, UAE/Dubai
Listing for: Bamboo Card
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below

Bamboo Card in Dubai seeks a Customer Support Agent to enhance the customer experience. Responsibilities include managing customer queries and ensuring accurate ticket documentation. Candidates should have a background in e-commerce or gift-card support, strong written English skills, and proficiency in Zendesk.

This role offers a competitive salary, visa sponsorship, health insurance, and a collaborative environment focused on growth and impact.

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Position Requirements
10+ Years work experience
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