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Customer Support Executive/Data Analyst/Accountant
Job Description & How to Apply Below
Dubai iGaming Industry Hiring Customer Support Executive
Position: 6 (Male)
Responsibilities- Handle customer queries through chat, email, and other support channels.
- Provide timely and accurate resolutions to customer issues.
- Assist customers with account-related queries, transactions and general support.
- Maintain high standards of customer service and satisfaction.
- Escalate complex issues to the relevant teams.
- Follow company policies and compliance guidelines.
- Excellent communication skills in Hindi (Mandatory).
- Strong problem-solving and customer-handling skills.
- Ability to work in a fast-paced environment.
- Willingness to work in rotational shifts.
- Multilingual candidates preferred.
Position: 2 (Male)
Responsibilities- Collect, analyze, and interpret operational data.
- Prepare reports and dashboards for business insights.
- Monitor data accuracy and identify trends & patterns.
- Support decision-making through data analysis.
- Maintain records and ensure data integrity.
- Strong analytical and problem-solving skills.
- Good knowledge of Excel and reporting tools.
- Understanding of data handling and reporting.
- Hindi language is mandatory.
- Multilingual candidates preferred.
Position: 4 (Male)
Responsibilities- Manage daily accounting activities and financial records.
- Maintain invoices, reports, and transaction records.
- Perform reconciliation and data verification.
- Assist in preparing financial reports.
- Ensure accuracy in accounting entries.
- Basic accounting knowledge.
- Good understanding of MS Excel.
- Strong attention to detail.
- Hindi language is mandatory.
- Multilingual candidates preferred.
- Age: 20–28 years.
- Gender: Male candidates only.
- Industry experience: iGaming, Gaming, BPO, Customer Support, Finance Operations preferred.
- Shift: 12 hours shift (including breaks).
- Language requirement:
Hindi mandatory.
- Accommodation provided.
- Food provided.
- Visa cost reimbursement by company.
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