Student Hub Advisor; m, f, d

Student Hub Advisor (m, f, d) - Dubai at GUS Germany GmbH

Location: Dubai

The Student Hub Advisor supports students during their Bachelor’s or Master’s degree studies by providing them with the advice and support needed to successfully complete their degree program. The UE Student Hub Centre is the heart of operational services and the main contact point for students’ questions concerning study‑related topics or support needs.

• Provide excellent and effective service to students in a timely manner.
• Respond to a wide variety of enquiries via different systems and in person.
• Organise student events and support student clubs to increase student engagement and sense of belonging.
• Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their needs.
• Help identify the students’ issues or needs and refer them to the appropriate support service.
• Keep up‑to‑date information about support services on campus to be able to refer students to these supports as needed.
• Oversee and support peer mentor programme, including helping to train student mentors.
• Share suggestions for improvements to the campus/learning environment with the responsible department.
• Other related duties as required.

• Excellent organisational skills.
• Strong conflict resolution skills.
• Excellent written and spoken language skills in English.
• Ability to work in a fast‑paced environment.
• Ability to work effectively in a multicultural environment.
• Excellent service skills.
• Demonstrated organisational experience in running events, such as welcome days or new student orientation.
• Demonstrated initiative in problem‑solving and taking proactive action in addressing student problems.
• 1–3 years of experience in the student services field or a comparative field; completion of a commercial apprenticeship; demonstrated practical experience in service (e.g., hotel industry, customer‑oriented administration, and/or higher education).

• Opportunity to work with a great team in a dynamic and international environment.
• 30 days of vacation / 5 working days per week.
• After successfully passing the probationary period, we offer subsidies for employees’ well‑being through our health budget with preventive and aftercare services.
• Various online language courses and opportunities to participate in online collaboration courses.
• Numerous campus events from the fields of art, culture, business and science.
• Opportunity to develop and implement new ideas and concepts.

GUS Germany GmbH (GGG) is an innovative and dynamic network of world‑class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society. GGG includes several well‑known brands such as the University of Europe for Applied Sciences, BSBI, htk academy and GISMA University for Applied Sciences.

We are part of the Global University Systems (GUS) network, comprising over 48 universities across Europe, the USA, Australia, Asia and South America, with over 87,000 students.

We are looking forward to hearing from you! If you are interested, please submit your application through our online portal. All required documents must be added with a “*” before submission. For any questions, please contact our recruitment team.