Academic Quality Officer

Join to apply for the Academic Quality Officer role at Heriot-Watt University

Department: Registry and Academic Support (RAS)

Location: Dubai Campus

FTE and Working Pattern: 1 FTE, Fulltime

The Global Registry and Academic Support Directorate supports our students and staff across the full student life-cycle from enrolment to graduation. The Directorate is the definitive record-keeper of all student information, programme and course details, and leads services that help students settle and stay at the University, including professional help and advice through a range of support and wellbeing services. It supports academic and professional services staff in areas including academic, institutional and student-related Regulations and Policies, and global, national and institutional quality matters.

It delivers these services through five Divisions, each managed by a Global Head, and two Heads of Campus Registry and Student Services:

• Student Life
• Online Students
• Academic Operations
• Academic Quality
• Academic Secretariat, Regulation and Policy
• Head of Registry & Student Services – Dubai Campus
• Head of Registry & Student Services - Malaysia Campus

The Academic Quality Division is made up of three Teams:

• Quality Assurance: management and oversight of all processes related to approval, annual monitoring and periodic review; delivers an integrated approach to the assurance of quality and academic standards
• Academic Enhancement: oversees enhancement of learning and teaching and the student learning experience (incl. PGR students), and delivers strategic change in learning and teaching and the student learning experience
• Accreditation and Academic Partnerships: manages all academic partnerships and external accreditations (government and professional bodies) and delivers a consistent approach to external accreditation and the assurance of partnerships

In Dubai and Malaysia the Academic Quality divisions run as single teams, liaising with three central teams for professional support, and are managed locally by the Academic Quality Manager.

The Academic Quality Officer will undertake key quality assurance activities as part of the Academic Quality team based at the Dubai campus, with a particular focus on:

• Accreditation, review and audit events for the approval and re-approval of the University’s licence and programmes; and
• Regulatory data returns to the CAA, MoHESR and KHDA.

The postholder will support an integrated, coherent approach across all modes and locations and maintain and assure the quality and academic standards of the University’s provision.

• Work with other Academic Quality Officers to gather university data for regulatory data returns to CAA, the Ministry of Higher Education and Scientific Research and the KHDA.
• Collate and draft accreditation documentation for submission to regulatory bodies on behalf of academic colleagues for review by the Academic Quality Manager ready for submission.
• Coordinate accreditation, licensure and audit events (and produce reports where required from such events) for the approval and re-approval of the University’s licence and programmes. This includes both those required by internal processes and those required by UK and non-UK government authorities / external agencies, including KHDA, CAA and MoHESR in the UAE.
• Represent the Dubai campus, and maintain strong working relationships with local regulatory authorities under the direction of the Academic Quality Manager.
• Develop and maintain strong working relationships with internal stakeholders, including other Professional Service teams and academic colleagues.
• Provide advice and guidance on standard enquiries regarding Academic Quality policies and procedures and local regulatory and accreditation requirements.
• Provide support as needed for approval, review and renewal of the University’s external partnership agreements, including Partner Annual Monitoring and Review, and collaborate with International Development colleagues in associated policy and procedure developments.
• Coordinate the reporting of Professional, Statutory and Regulatory…