Receptionist & Parent Liaison Officer - Sunmarke School
Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.
Our core ethos and philosophy of education is Positive Education (Pos Ed). Through Pos Ed, our schools foster active engagement in learning, celebrating character strengths and accomplishments. We encourage children to cultivate fulfilling relationships with others and seek meaning and purpose in their own lives. We enable children to become happy learners and develop into innovative thinkers, confident young adults, and life‑long learners.
Our students develop resilience, a growth mindset and deep character strengths that allow them to flourish in an ever‑changing world.
About Sunmarke School – Where Amazing Happens
Sunmarke School provides an ambitious and inspiring, values‑based education that nurtures the hearts and minds of students so that they can flourish and achieve their dreams. Powered by our unique signature programs, Sunmarke is a uniquely innovative school, transforming young lives. This was reflected in Sunmarke School winning the coveted ‘Most Innovative School’ award at the Which School Advisor ceremony in Dubai and London.
Sunmarke is an all–through school which offers a premium education across a fantastic range of pathways for students including the National Curriculum of England, GCSE/IGCSE, ‘A’ Levels, BTEC and the IB Diploma and Career Related Programmes. We also offer a suite of Signature Programmes unrivalled in Dubai. With unique experiences in Environmental and Sustainability Studies, students learn in Forest School settings, as well as utilising cutting‑edge hydroponic technology to examine how science can support sustainability in future terrains.
Our world‑class STEAM centre and curriculum offers students an incredible opportunity to apply their learning in solving real‑world problems, from Foundation Stage through to Year 9. We run best‑in‑class mini‑MBA programmes for our Year 10 to 13 students in conjunction with the Peter Jones Academy, to ensure their future success in business and entrepreneurship. We are technologically innovative and run comprehensive AI programmes for students in all core subjects, as well as deepening other subjects through Augmented and Virtual Reality AR/VR experiences.
We have outstanding performing arts opportunities with fantastic facilities and amazing teachers to help our more creative students truly find their voice. Sunmarke School was judged by the Dubai School Inspection Bureau (DSIB) as a ‘Very Good’ school in our 3rd year of operation and ‘Outstanding’ in our British Schools Overseas (BSO) inspection in 2019.
We present an exciting opportunity to join our all through school and to play an important part in our journey to “outstanding”. Sunmarke School, Dubai is one of our flag-ship schools, located at a prime location in Jumeirah Village Triangle.
About you:We are looking to appoint an experienced and enthusiastic Receptionist & Parent Liaison Officer for Sunmarke School.
Main Accountabilities:- Answer, screen, and forward any incoming phone calls while providing basic information when needed.
- Provide office support services in order to ensure efficiency and effectiveness within the School.
- Liaising, communicating, and nurturing enrolled family relationships as per the Lifecycle of School Engagement Info graphic.
- Maintain open lines of communication to existing parents to ensure their concerns, complaints and compliments feedback are handled effectively, efficiently and in a timely manner, escalating to relevant SLT members when necessary and scheduling touch base meetings as required.
- Maintain communications with existing parents, handling queries and being the liaison between other school personnel and departments.
- Coordinate parent/community events in order to engage parents in school activities and celebrations.
- Assisting in the Induction process via introduction by welcome packs and regular touch base calls
- Acting as the first point of…
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