Admissions Advisor

We are seeking an outstanding Admissions Advisor to support the enrolment journey at Queen Elizabeth’s School, Dubai Sports City. This is an exciting opportunity to play a key role in welcoming families into a prestigious British international school group known for its academic excellence and global outlook.

The ideal candidate will be a personable and detail-driven professional with experience in school admissions or client facing roles within premium service environments. You will be responsible for guiding prospective families through every stage of the admissions process—from initial enquiry to confirmed enrolment—ensuring each interaction reflects the values and high standards of our group.

As a frontline representative of the school, you will play a vital role in shaping first impressions, supporting enrolment growth, and delivering an exceptional experience for all families considering Queen Elizabeth’s School, Dubai Sports City.

If you are passionate about working with people, take pride in delivering high-quality service, and thrive in a fast-paced, high-performance environment, we would be delighted to hear from you.

• Serve as the first point of contact for all enquiries from prospective parents, providing accurate information about the school, curriculum, admissions process, and entry requirements.
• Manage the end-to-end admissions process, from initial enquiry and application submission to acceptance and enrolment.
• Schedule and coordinate school tours, open days, and assessments for prospective families, ensuring a welcoming and professional experience.
• Work closely with academic staff to organise entrance assessments, interviews, and offer decisions.
• Communicate admission decisions promptly and professionally, handling any follow-up queries from families.

• Build strong relationships with prospective families, acting as a trusted advisor throughout the admissions journey.
• Provide personalised guidance to families on visa processing, regulatory registration, and any other documentation requirements.
• Offer insights into the school’s academic programmes, facilities, and extracurricular activities to help families make informed decisions.

• Maintain accurate and up-to-date records of all enquiries, applications, and admissions in the school’s Management Information System (MIS).
• Generate and analyse reports on admissions data, including enquiry trends, enrolment rates, and retention statistics.
• Assist with forecasting student numbers and preparing reports for leadership and regulatory bodies.

• Ensure that all admissions processes comply with local regulations and the school’s policies.
• Handle sensitive student and family information with professionalism and in compliance with data protection policies.

• Support the school’s marketing team in promoting admissions events and initiatives, including school tours, open days, and parent engagement sessions.
• Represent the school at exhibitions, events, and fairs to attract prospective families and build the school’s profile in the community.
• Provide feedback on marketing strategies based on parent enquiries and admissions trends.

• Work closely with other departments, including marketing, finance, and academic staff, to ensure a coordinated approach to admissions.
• Support retention efforts by maintaining strong relationships with current families and assisting with transition processes for existing students.

• Bachelor’s Degree in Education, Business Administration, Marketing, or a related field.
• A minimum of 2-3 years of experience in admissions, customer service, or a related role, preferably in a school or educational setting.
• Familiarity with the National Curriculum for England is an advantage.
• Experience working with diverse families in an international or multicultural environment.
• Proficiency in using Microsoft Office Suite, CRM systems, and school Management Information Systems (e.g., iSAMS or similar).
• Fluency in English is essential, and additional language skills (e.g., Arabic/Hindi/Russian/Japanese) are an advantage.