Play Facilitator - Intern

Position

Play and Engagement Facilitator
- Intern

Dubai, UAE

Join an amazing group of people at Oli Oli® and help their mission to deliver exciting, joyful, differentiated, world‑class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.

Oli Oli® (means joy in the Hawaiian language) is a multiple award‑winning contemporary childrens museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open‑ended non‑judgmental play, Oli Oli® entails 8 interactive galleries comprising over 45 hands‑on exhibits.

The awesome team at Oli Oli® comes from over 10 countries including United States, Scotland, Switzerland, Colombia, India, Philippines, South Africa, Saudi Arabia, Pakistan, Latvia, and Jordan. Find out more information about Oli Oli® oli.ae or

• Be an ambassador for the Oli Oli® brand; ensure that every visitor’s experience at Oli Oli® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive, and memorable interactions with a friendly and sincere approach
• Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and program
• Provide excellent guest service, and facilitate visitors’ experience and journey through a proactive and thoughtful interaction
• Comfortably facilitate and manage exhibits spaces and components
• Collect and communicate visitors feedback and suggestions
• Follow and perform the daily opening/closing protocols and procedures
• Have an honest and comprehensive understanding of Oli Oli®s philosophy and developmental, pedagogical, and other learning objectives
• Understand and stay current with the exhibit and program initiatives
• Participate in training programs designed to enhance interaction with visitors in the Oli Oli® manner
• Provide a safe environment for all of the guests at Oli Oli, especially the children
• Communicate any safety issues regarding exhibits components and adhere to all policies and procedures of Oli Oli®
• Assist visitors in case of an incident or an emergency

• Have an honest and comprehensive understanding of Oli Oli®s philosophy and developmental, pedagogical, and other learning objectives
• Understand and stay current with the exhibit and program initiatives
• Participate in training programs designed to enhance interaction with visitors in the Oli Oli® manner
• Provide a safe environment for all of the guests at Oli Oli, especially the children
• Communicate any safety issues regarding exhibits components and adhere to all policies and procedures of Oli Oli®
• Assist visitors in case of an incident or an emergency

• Experience in customer service, education, family learning, or retail operations is a plus
• Experience working with young children (ages 1‑10) and their families in recreational settings, after school programs or classrooms is a plus
• Excellent communication skills and ability to interact positively with children, adults, and large groups
• Ability to work with diverse staff and visitors
• Excellent grasp of the English language;
  Arabic is a plus

• Self-starter and self‑motivated; thrives working in a team‑oriented and collaborative environment
• Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous
• Interest and enthusiasm for working with children and families
• Ability to work with diverse staff and visitors
• Adaptable to perform a variety of duties

• Students who are currently attending their universities and can work at least 24 hours per week
• Fresh graduates looking for experience can apply
• Education in early childhood development and Psychology will be a plus

• The role is expected to be physically demanding and the candidate must have the physical and emotional capacity to deal with the role’s requirements
• This position requires the ability to stand, sit, walk, bend, and reach above and below shoulder level, carry objects of differing sizes and weights throughout the day. Involves frequent repetitive motion
• The noise level in the work environment is highly variable, from quiet to loud
• The working timings include morning and/or evening shifts, weekends and public holidays
• Uniform/dress code required

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job