Field Service Engineer - UAE; Legacy
Job Description & How to Apply Below
Job description What You Will Do
- To troubleshoot company products and provide technical support to internal and external customers.
- To undertake the servicing, repairing and preventive maintenance. of company products to the required standards ensuring all related procedures are followed.
- To undertake the testing of company products and provide fully completed test and service reports.
- To perform installation, setup and upgrades on company products as required.
- To fulfill Service Contracts with planned Preventive Maintenance visits.
- To ensure timely follow-up on all tickets / work orders.
- To work with the appropriate support functions as well as the customers to schedule customer visits.
- To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.
Required:
- Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)
- Fluency in both spoken and written (technical and medical) English
- Min 1 year of relevant experience
- Strong technical and analytical skills
- Strong communication skills
- Computer skills / literacy
Preferred:
- Basic IP Networking knowledge
- Arabic language
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