Customer MRO Consultant

To work in region as part of a customer's MRO Support team providing guidance and sharing best practices across multiple work streams to ensure the skill base, process & procedures, repair strategy and growth are aligned with the current business demands and can be scaled up as the organization grows.

Acting as a key advisor to internal teams and external partners, this role focuses on sharing best practices to build repair capabilities, design repair facility and deploy repair processes that meet safety, quality, delivery, and cost objectives.

• Support the regional external MRO and repair consultancy team.
• Provide oversight support for EEMC MRO expansion and Repair processes.
• Provide subject matter expertise on aircraft engine component repair processes to external customers.
• Consult on repair feasibility and strategic priorities, industrialisation strategies, and risk mitigation for new and existing repair schemes.
• Support the industrialisation of new and modified repairs from concept through qualification and into stable production.
• Share best practices related to routings, control plans, and equipment/tooling specifications to ensure process capability and repeatability.
• Share recommendation for validation/qualification plans (e.g., first article, capability studies) for new repair processes.
• Analyse process performance data to identify variation, defects, and bottlenecks; recommend and implement corrective and preventive actions.
• Drive structured problem‑solving (e.g., 8D, root cause analysis) for repair‑related issues.
• Ensure repair processes comply with relevant specifications, regulations, and customer requirements.
• Maintain awareness of industry best practices and benchmark solutions to inform repair strategy.
• Partner with operations, quality, design engineering, sourcing, and program.
• Maintain GE business metrics providing regular updates to MRO Program Leadership team, project core team & senior steering committee.
• Implement a standardized communication process and metrics pack.
• Assist in the development, reporting and analysis of first‑time yield in the repair processes.
• Actively support & encourage the use of Lean Six Sigma and change management tools & techniques.

• MRO development green field expertise
• Expertise on aircraft engine component repair processes
• Project management experience

• Bachelor’s degree from an accredited university or college, or equivalent knowledge and experience in MRO environment
• MRO Process knowledge
• Strong interpersonal, coaching and leadership skills
• Strong oral and written communication skills

• Strong oral and written communication skills
• GE 90 & GP7200 Engine knowledge
• Strong interpersonal and leadership skills
• Strong mentoring skills
• Demonstrated ability to analyze and resolve problems

Relocation Assistance Provided:
Yes