Turbomachinery Service Engineer

Company Description

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better‑connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Field Service Engineer is responsible for providing service and site assistance on John Crane Turbo machinery products supporting compressor manufacturers and end‑user customers. As part of the Global Turbo machinery team the incumbent will support the company drive to expand our portfolio of Services & Products in the Turbo machinery market in accordance with the corporate objectives, strategy, and plans.

• On‑site Dry Gas Seal removal, strip, inspection, rebuild and installation into Turbo compressors.
• Identify and assist customers with upgrades of all Turbo machinery products.
• Understand and report upon the commercial opportunities of each customer site visited through the use of site surveys, the commercial opportunity sheet and customer interaction.
• Provide training to customers on gas seal and system related subjects.
• Troubleshooting on all Turbo machinery products.
• Extensive travel, sometimes to remote areas both onshore and offshore and outside the region if required.
• Execution / supervision of mechanical works at customer sites, mainly on turbo machinery equipment.
• Create a comprehensive customer report outlining all site activities including, observations, recommendations and actions. Handover certificate and complete check sheets are mandatory.
• Capable to perform mechanical duties involved with disassembly, inspection, maintenance repair, modification and reassembly for turbo compressors and related equipment with the highest quality standards as per OEM.
• Carry out assembly preparation for upcoming service assignments, e.g. identify spare parts requirements for maintenance activities, special tools, checking commissioned spare parts for completeness, allocation and correctness.
• Determine assembly procedures on site in accordance with the specified work documents. Be technical contact person within the group for employees with lower qualification and coach service technicians to carry out planning, maintenance and commissioning.
• Able to work on and offshore.
• Working knowledge of JC Turbo machinery products Couplings, Systems and Filtration.
• Proven capability of training and mentoring new and existing engineers.
• Able to define, create and implement a technical and/or business report.
• Able to travel globally.

• Extensive, proven, and traceable gas seal field service installation experience.
• Operational gas seal inspection and build hands on experience.
• Capable of reading general assembly drawings.
• Full driving license and capable of driving overseas.
• Confident and able to deal with very challenging situations in a calm and credible manner.
• Experience with endoscopic inspections and techniques.
• Practical experience with laser alignment is a plus.
• Carry out alignment by using dial gauge indicators.
• 5+ years of related experience in the field of centrifugal compressors.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.