UAE National - Guest Relation Associate Holding Entertainment

UAE National - Guest Relation Associate - Dubai Holding Entertainment

Direct message the job poster from Dubai Holding Entertainment

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one‑of‑a‑kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world‑class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts™ is the Middle East’s largest multi‑theme leisure and entertainment destination comprising of three separate theme parks: MOTION GATE™ Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca‑Cola Arena, the largest multipurpose indoor arena in the Middle East;
Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in‑studio cameras, broadcasting on‑air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out‑of‑home assets, video production, event sponsorship and activations.

Here’s your opportunity to join The Green Planet under Dubai Holding Entertainment as a Guest Relation Associate
. In this role, you will be responsible for delivering courteous, professional, and personalized guest service while supporting day‑to‑day operations. You will assist across various operational areas to ensure a seamless, engaging, and memorable guest experience, while upholding service excellence standards and the core values of the organization.

• To display a friendly, helpful and cheerful attitude while communicating effectively with our guests and fellow team members to support cinema operation.
• To represent & promote TGP & DHE in a positive manner to maintain a professional brand image.
• To ensure the enforcement of TGP rules and provide crowd control in an efficient manner throughout the areas as necessary to ensure the guest’s safety an enjoyable experience.
• Attends to all guest’s reasonable request and enquiries
• Ensures security of cash, ticket stubs and equipment in TGP
• Performs duties in all front of house positions
• Participates in conducting all guest programs including Camping in the Rainforest, Birthday Parties and events, Summer camp and VIP tours as needed.
• Operates automated ticketing system
• Assists in acknowledgement of delivery and dispatch of materials to and from the TGP in the absence of the Duty Manager
• Provides support with advertising and promotional events as required
• Handles day to day accounting and end of shift financial matters
• Adheres to all policies and procedures
• Assist in all emergency and health and safety policies and procedures
• Assist as required in ensuring all presentations and standards are achieved
• Completes assigned tasks within given deadlines
• Performs any other duties as required by the Management
• Performs all related guest service functions to provide excellent support and service
• Follow, implement and…