Assistant Manager – Fraud Risk Management

Job Purpose

The position is responsible for assisting in managing the activities related to Fraud Risk Management/Prevention and handling of related matters.

• Developing Fraud Risk Management Framework bank wide, in order to effectively handle fraud cases/incidents. Conduct fraud awareness trainings bank wide in order to proactively prevent fraud incidents.
• Monitoring, analyzing and resolving alerts and ensuring appropriate corrective actions are generated by various fraud detection tools and monitoring those accounts to detect and prevent fraudulent activities.
• Respond/advise and ensure staff queries related to fraud risk/incidents are answered and ensure internal watch/blacklisting of customers involved or suspected in fraudulent activities from both enhanced due diligence and payment filter's perspective. Authorize blacklisting and blocking of accounts to prevent fraud losses for the bank, customers and third parties.
• Submit individual as well as periodic regulatory reports and respond to regulator's enquiries in a timely manner to comply with local regulations.
• Analyze and suggest controls against the latest industry fraud trends/threats and identify requirements of tools and equipment to keep up with the latest industry fraud trends.
• Maintain Enterprise Fraud Management System (EFMS), enhance existing fraud monitoring scenarios and recommend new scenarios.
• Engage with other internal departments on fraud related matters or processes to appropriately mitigate the fraud risks. Build relationships with fraud risk teams of other banks (Industry Fraud Forum) in order to proactively handle incidents and/or prevent fraud losses.
• Incorporate and comply with the bank's core values in day to day activities.