Credit Controller, LSSC

Join to apply for the Credit Controller, LSSC role at DSV - Global Transport and Logistics

Job Req Number: 104685
Time Type:
Full Time

DSV is constantly evolving and expanding within the global market. Working for the world's largest global supplier of transport and logistics can open many opportunities for you to develop your career on an international scale.

We have an exciting opportunity for Credit Controller. A credit controller is responsible for collecting invoices and ensuring that credit given to customers is monitored. You will coordinate the debts of our existing customers by collecting the overdue amounts, deciding whether to allow credit to a debtor and resolving non-paid invoices. Ensure payment is received promptly and efficiently. The Credit Controller role is critical and directly contributes to an organisation's liquidity.

• Follow up overdue invoices by telephone, email & letter within agreed timescales.
• Handle disputed invoices and negotiate to bring payment within the agreed terms.
• Respond promptly and completely to both client and internal enquiries about errors in invoicing, payments, SOA and ensure customers pay on time.
• Maintain close liaison between the customer and the sales/customer service department/operations so that credit issues are resolved smoothly.
• Maintain accurate records of all payment follow up activities.
• Regularly contact customers to ensure all relevant debts are managed as necessary.
• Check customer credit situation and set up terms and conditions of the receivable balances.
• Ensure credit and collection policies and procedures are followed as per the DSV guidelines.
• Follow DSV dunning procedures closely whenever a customer defaults the credit agreement.
• Evaluate the credit limit weekly and update the revised limits based on evaluation and approval.
• Submit new credit application to Head of Finance with all relevant supporting documents for approval.
• Issue credit confirmation letter for all approved credit applications and get signed from the customer for record keeping.
• Review validity of legal documents such as trade license and tax certificates and request renewal as needed.
• Monitor customer outstanding balances to ensure a reduction in DSO.
• Reconcile account balances every month and prepare debtors ageing for monthly reporting.
• Review bad debt details and prepare bad debt provision for monthly financial reporting.
• Prepare credit insurance overview at month end and necessary credit documents such as CAF forms if required and signed off by Management.
• Propose write‑off of irrecoverable receivables or recommend legal actions.
• Provide ad‑hoc reports as and when requested by management.
• Meet weekly and monthly KPIs set and review various reports on a weekly or monthly basis.

• Internal – Air & Sea, Road, Contract logistics, Key Account Manager, Sales, Finance and Management Teams
• External – Customer/Clients

• 3 years’ experience as a Credit Controller
• Experience in handling strategic accounts
• Transport and Logistics experience would be beneficial
• Work with all internal teams
• High standard of accuracy and attention to detail
• Teamwork and flexibility are important aspects of the role
• Strong organisational skills
• Strong verbal and written communication skills
• Customer focused

• Work in an international environment as part of one of the world’s most profitable freight forwarding companies.
• Opportunity to set your individual footprint on UAE branches in regards to activity and development.
• Performance‑driven culture where your individual achievements are recognised and directly affect career, rewards and future opportunities.

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.

If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.