Teller, Finance & Banking

Role and Location

Teller –  
-Dubai Hills Mall Branch

Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.

• Processing of all teller counter service transactions such as cash deposits, cash withdrawals and other transactions such as drafts, telegraphic‑transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures; where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP or high net‑worth customers in coordination with HOP’s.
  
  These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross‑sell or identify and refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities:
  • Act as one of dual custodians for branch vault cash and security stationery.
  • Assist HOP as the second custodian for dual control.
  • Cash reconciliation & balancing.
  • End of day balancing.
  • General filing.
  • Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

• Knowledge of ADIB’s Retail Banking products & services
• Knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices, regulations & risks
• General awareness of competitors in the local market
• Thorough knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards
• Knowledge of Cross Sales
• Computer skills.
• This position is for UAE Nationals only

Full‑time

Not Applicable