FinOps Specialist - AR,AWS Portal Invoicing Job Dubai area,Dubai UAE/Dubai,Finance & Banking

Fin Ops Specialist - AR, AWS Portal Invoicing

GAR (Global Accts Receivable) is looking for a proactive, customer and detail‑oriented Portal Invoicing Analyst whose main responsibility will be to manage AWS customer invoice uploads (Global Scope) and customer/portal onboarding on 3rd Party portals.

Individual should be responsible to resolve account receivables related queries received from Amazon customers and internal stakeholders. The successful individual is expected to be self‑motivated, be a quick learner, have good ownership and earn trust with our customers to facilitate timely customer/portal onboarding queries and meet the BAU targets of invoice uploads, update Zeus tracker and manage SIM ticket within SLA.

Key

job responsibilities

Understanding of Accounts Receivables and portal invoicing process

Support Portal Invoicing leader in onboarding customer/portal and upload AWS customer invoices on 3rd party portals

Follow‑up with AWS AR collection team via SIM tickets, emails and phone calls to ensure timely Purchase Order Information available for customers

Daily productivity of invoice upload needs to be updated on Zeus platform to ensure aging is up to date

Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally

Monitor high‑risk accounts and ensure timely escalation of challenges to management

Continually look at ways to improve the customer experience

Assist in streamlining and improving the accounts receivable process by identifying areas of improvement

Meet the monthly productivity goals

Reconcile complex accounts and have excellent attention to detail

About the team

AWS Portal Invoicing teams at HYD, cater to the needs of AWS customers who require their monthly invoices to be submitted via supplier portals that are either self‑owned or third party. This is a manual process with analysts either downloading the invoices and uploading them to the customer specified portal.

Basic Qualifications

1+ years of finance experience
2+ years of Accounts Receivable or Account Payable experience
2+ years of applying key financial performance indicators (KPIs) to analysis experience
Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
Experience using data to influence business decisions
Experience in corporate finance including budgeting/planning, forecasting and reporting

Preferred Qualifications

2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience in TM1, Data Warehouse and SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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FinOps Specialist - AR, AWS Portal Invoicing