Premier Acquisition Manager, EWS

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HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

The Premier Acquisition Manager will be responsible to acquire Quality Premier customers and cross sell relevant products to them at time of account onboarding. He/She is required to achieve targets in line with the International Wealth & Personal Banking strategy through a need based selling approach acquisition of quality business & good customer service. The job holder will have to focus on building a new sourcing model for Quality New to Bank Premium customers.

• Responsible to achieve assigned targets of new-to-bank Premier customers.
• Meet group standards of Customer service, Compliance and technical knowledge through ongoing training and accreditation
• Work closely to drive additional value for the channels
• While the focus will be on Premier acquisition, Borrowing & revolving Products, the RM will also collaborate to ensure other proposition accounts are shared with the EBS Channels.
• Build high standards of external & internal customer service, efficiency & productivity in line with strategic & operating objectives.
• Support other cross line businesses within the IWPB world such as Mortgage, Wealth & HSBC Expats.

• A full understanding of the IWPB products (propositions) and services, including the global service standards, and the ability to communicate this effectively to customers
• Proven experience selling to and working with high net worth individuals
• Knowledge of developing a networking strategy and proven ability to achieve sales targets
• Knowledge of competitor activity and propositions
• Strong understanding of HSBC Group, including cross business awareness
• Strong communications and interpersonal skills
• Excellent organizational skills
• Good team player
• Excellent analytical and problem solving skills
• Effective / seamless handover of customer relationships to those with appropriate skills to manage them
• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)

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