Accounts Receivable

Company Description

Mercure Dubai Barsha Heights - Hotel Suites & Apartments offers spacious and well‑equipped accommodations designed to provide guests with comfort and freedom. Guests enjoy a wide variety of facilities and services, making it a perfect destination for both leisure and business travelers. Located on Sheikh Zayed Road, the property provides convenient access to popular shopping destinations such as Mall of the Emirates and Dubai Marina Mall, as well as key business districts like Media City, Internet City, and Knowledge Village.

Guests can relax by the pool or explore the vibrant surroundings of Dubai, experiencing a blend of luxury and practicality.

This is a full‑time, on‑site role for an Accounts Receivable professional, located in Dubai. The role involves managing client accounts, generating and processing invoices, ensuring timely and accurate debt collection, and working closely with the finance team to maintain updated account records. Responsibilities also include reconciling balances, preparing financial reports, and maintaining strong communication with stakeholders to address and resolve billing discrepancies efficiently.

• Manage city ledger transfers and verify AR transactions and supporting documents.
• Prepare, review, and dispatch corporate, travel agent, government invoices on time.
• Monitor contract rates and coordinate with reservations team on variances.
• Post customer payments, issue receipts, and reconcile credit card transactions.
• Maintain accurate customer accounts, statements of account, and daily collection reports.
• Handle invoices/proforma inquiries and follow up on pending documents and outstanding balances.
• Manage e‑billing portals and ensure proper filing and documentation.

• Bachelor's degree in hospitality, Finance, or a related field is preferred.
• Knowledge of Opera PMS is required.
• Previous experience in Accounts Receivable, preferably in hospitality or hotel finance.
• Strong Financial and Invoicing skills with experience in accounts management and payment processing.
• Proven expertise in Debt Collection and handling customer accounts.
• Strong attention to detail and accuracy in financial records.
• Good communication and coordination skills with internal teams and clients.
• Proficiency in Microsoft Excel.
• Ability to meet deadlines and manage multiple tasks efficiently.

We expect all our employees to demonstrate and promote our values:

• Great Passion
• Sustainable Performance
• Spirit of Conquest
• Innovation
• Trust
• Respect